Careers

JOIN THE CSD TEAM

Get To Know Us

Consigned Sealed Delivered is leading the way in authenticated luxury consignment. Founded in 2021, CSD is growing fast and fundamentally changing the way people buy and sell luxury goods by making designer resale affordable, accessible and attainable.

At CSD, we care deeply about luxury fashion. From used Gucci to vintage Chanel, we hand select only the most sought-after used designer clothing, taking steps to ensure the legitimacy of all our garments. The CSD Quality Control team inspects each luxury consignment item to ensure only legitimate and high-quality garments are sold on our website or in our Marylebone Lane designer consignment shop. And, for at-risk and high value items, we take the additional step of employing the Real Authentication’s Smart Database Scan technology and authentication specialists for further review.

CSD is seeking smart, talented and creative individuals who enjoy working in a fast-paced environment to help us reinvent the designer resale marketplace. As a small but growing team, we are looking for anyone who is collaborative, dedicated to going the extra mile and ready to innovate to join our team.

Think you would be a good fit? Please email your CV and a cover letter explaining why you would be great for the role to careers@csd.shop.

Current Openings

Luxury Retail Store Manager

Location - Marylebone Lane, London, UK
Starting Date - Immediate
Contract - Full time
Salary - £31,000 - £36,000 + uncapped commissions

Consigned Sealed Delivered specialises in providing a premium platform for women to sell their high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a curated selection of second hand luxury goods at attainable prices. CSD accepts consignments of brands from fashion houses ranging from super-brands like Hermes and Chanel, to up and coming designers like Jacquemus. We pride ourselves on offering exceptional customer service, a commitment to authenticity, and a seamless consignment experience. CSD operates a luxury consignment boutique on Marylebone Lane in central London. Our business thrives on offering premium, curated selections of pre-loved luxury fashion items both in-store and online. We also offer a growing number of brand-new products. More information about the company can be found on our website: https://csd.shop/

Why Work at CSD?

CSD believes in empowering people by providing them the opportunity to grow within their roles. As a young company with around 30 employees, everyone knows each other on a first name basis, and it's easy to develop close working relationships with management and the CEO. Every employee is given opportunities to show their talents and develop new strategies and initiatives. The benefit of working in a high-growth young and vibrant company is that the needs of the company are constantly evolving, and CSD always looks within when promoting before hiring externally.

Job Description:

As a Luxury Retail Store Manager, you will take full ownership of our Marylebone Lane store and be responsible for its growth, performance, and operational excellence. Reporting directly to the Regional Manager, you will play a key role in developing strategies to elevate the store, inspire the team, and create a premier shopping experience. This position requires a leader with a passion for luxury retail, the ability to identify and implement improvements, and a commitment to developing high-performing teams.

Responsibilities:

Sales Leadership and Business Development

Develop and implement innovative sales strategies to exceed revenue targets.
Analyze sales data and market trends to identify opportunities for growth and improvement.
Lead by example on the shop floor, demonstrating sales excellence and coaching the team on effective selling techniques.
Foster a client-focused environment, cultivating a loyal customer base and increasing repeat business.
Build and maintain relationships with high-profile clients and consignors, ensuring their needs are met with the utmost professionalism.

Operational Excellence:

Take full responsibility for daily operations, including inventory management, item transfers, and online order fulfillment.
Ensure policies, standards, and procedures are followed to maintain operational efficiency.
Address and resolve operational inefficiencies, with a focus on streamlining processes and improving stockroom and order management.
Oversee visual merchandising and ensure the store environment reflects CSD’s luxury brand image.

Team Leadership and Development:

Lead and inspire the store team, fostering a positive, high-performance culture.
Recruit, onboard, and train new team members to build a skilled and motivated workforce.
Develop individualized performance improvement plans and provide ongoing coaching to help team members meet and exceed their goals.
Recognize and reward team achievements to maintain high morale and engagement.

Customer Experience:

Elevate the customer experience by ensuring all team members deliver exceptional service.
Train and coach staff on providing personalized, intuitive service to guide customers through the store’s unique multi-brand, pre-loved merchandise offerings.
Implement strategies to reduce customer overwhelm and create an inviting and organized shopping environment.

Reporting and Strategy:

Monitor and report on store performance, providing insights on sales, customer feedback, and operational challenges to the Regional Manager.
Develop and execute actionable plans to achieve long-term growth and exceed key performance indicators.

Qualifications:

Proven experience in luxury retail sales and management, with a minimum of 3 years in a leadership role.
Exceptional knowledge of luxury fashion brands and trends.
Strong leadership skills, with the ability to inspire and motivate a team.
Excellent communication and interpersonal skills, capable of building relationships with a diverse clientele.
Demonstrated ability to meet and exceed sales targets.
Proficiency in retail management systems and MS Office.
Flexibility in schedule, including the ability to work weekends, holidays, and special sale events.

Application Process:

To apply, please submit your CV and a cover letter detailing your experience in luxury retail management and why you would be a perfect fit for Consigned Sealed Delivered. Applications should be sent to Ashraf Marwan ashraf@csd.shop

Luxury Advisor

Consigned Sealed Delivered (CSD) is a curated online consignment platform for buying and selling pre-owned luxury designer clothing, shoes, handbags, accessories and jewellery. While we consciously extend the lifecycle of luxury designer fashion, we pride ourselves on creating the same shopping experience for pre-loved as buying something brand new.

We are looking for an experienced Sales Assistant to join our team. As Sales Assistant, you will focus on, but not limited to, assisting in the management of our Marylebone store front.

LOCATION - Marylebone, London
Starting Date - Immediate
Contract - Full time

Responsibilities:

To provide exceptional customer service at all times and maintain a high level of approach and conversation at all times
Develop customer relationships and maintain an active customer base
Strive to increase and overachieve in sales and store targets
Monitor sales performance
Ensure that the shop floor is fully operational for daily service and later packed away as necessary at the end of the day
Stay up to date with all product knowledge
Replenish stock levels when needed to maximise sales opportunities
Ensure that all customers are dealt with professionally and in line with company standards and procedures
Undertake daily administrative activities such as cashing in, making sure stock updates are reflected across the board

Requirements:

Degree level education (recommended) with relevant sales experience gained in the luxury retail industry
Fluency in English
Organisation skills and are efficient with proven ability to work to stringent deadlines
Great prioritisation skills and can take on a multitude of tasks dynamically and effectively
Great communication skills and are someone who genuinely enjoys working with others and responds to queries on time
A positive, can-do attitude
High standards in day-to-day routines whilst multitasking other long-term projects and working under pressure
Exceptional attention to detail, especially in carrying out routine checks for website product information
A self-starter attitude and are someone who is process and results-driven with a genuine interest in retail operations, merchandising, and warehouse operations
Flexibility with work hours
Availability to fulfill other duties as called upon

Application Process:

We Are London's Destination for Second Hand Designer Clothes

CSD is London's leading luxury consignment house for women's fashion. Our core business is sourcing, authenticating and selling second hand designer clothes — from second hand designer dresses to second hand designer coats to pre owned designer clothes from every major luxury label.

We are a team built around one mission: making used designer clothing accessible, trustworthy and beautifully presented. Every piece of preloved designer clothing that comes through CSD is authenticated by Real Authentication, condition-graded and listed on our website. We sell second hand designer clothes online UK to customers across Britain and internationally, and we operate a physical boutique at 70–72 Marylebone Lane for customers who want to shop second hand designer clothes London in person.

Our edit covers the full spectrum of women's pre loved designer clothes: Chanel, Dior, Gucci, Prada, Valentino, Alexander McQueen, Zimmermann and beyond. If you are passionate about second hand luxury clothes and the future of fashion, CSD is where you belong.

CSD stocks one of the broadest selections of second hand designer clothes UK buyers can shop online — authenticated Chanel, Gucci, Prada and more, updated daily. If you are passionate about luxury fashion and the circular economy, explore our second hand designer clothes UK edit and consider joining the team that curates it.

CSD's team curates and authenticates used designer clothing from private consignors across the UK, building one of London's most trusted pre-owned luxury edits. If you are passionate about making used designer clothes accessible to buyers worldwide — including the US — and want to be part of a team that does it properly, explore our current openings. We ship gently used designer clothes globally and our team makes that possible.

CSD operates at the intersection of authentication, curation and luxury resale — building one of London's most trusted pre-owned clothing edits. Our team handles every stage of the luxury resale process: consignment intake, authentication, grading, photography, pricing and listing. If you want to work in luxury consignment online and be part of a team making pre-owned designer fashion genuinely trustworthy, explore our current openings.

Our consignment intake team works directly with clients who want to sell designer clothes — managing the process from first contact through authentication, pricing and sale.

The CSD team is responsible for building and maintaining one of London's most trusted edits of second hand designer clothing — sourced, authenticated and presented to the standard our buyers expect.

From second hand designer dresses to outerwear and accessories, our team handles every category with the same rigorous authentication and curation standard.

Roles in our consignment intake team involve working with clients who want to sell used designer clothes — assessing, authenticating and valuing pieces from first contact through to listing.

CSD makes it possible for buyers worldwide to buy used designer clothes with confidence — our team authenticates every piece and manages the full process from consignment intake to delivery.