Customs & Taxes

CONSIGNED SEALED DELIVERED (CSD) CUSTOMS DUTIES AND TAXES

CSD items are shipped from the UK. Almost all countries apply customs duty on the import of goods. The customers will be required to pay the customs duty upon delivery of the items. Please ensure to check duty rates for your country. Click here for a reference guide.

CSD orders can be delivered by DHL Express, UPS, FedEx, Parcelforce and Royal Mail.

Customers from the United Kingdom

For orders shipped to the United Kingdom, there are no customs duties. All prices are inclusive of value-added tax (VAT). Customers only pay for the items purchased with no additional charges.

Customers from the European Union

For orders shipped to countries within the European Union, value-added tax (VAT) is always included in the total price at checkout, so there are no hidden costs. If any customs duties are applicable at the destination country, our shipping partner will contact the customer directly.

European Union Countries - Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Customers outside the United Kingdom

Customers are solely responsible for import taxes, VAT, customs duties and any other applicable fees imposed by the destination country and must comply with any applicable laws and regulations. Please note that all items will be declared at the total purchase price, indicated as "used"  and provided with a Harmonised System (HS) Code when shipped outside the United Kingdom. We cannot declare any item as a "gift".

VAT rates applicable for each EU countries :

 

Duties and Tax

Not every shipment is taxed on import. Many countries have a de minimis threshold, under which shipments are cleared without incurring customs duties or taxes. However, the threshold varies from country to country and each threshold is based on local currency. In addition, some countries don’t have a de minimis rule, so everything gets taxed; other countries don’t have customs duties, so nothing gets taxed. Furthermore, de minimis thresholds for duty and import tax can vary in some countries, therefore shipments can be subject to one tariff but not another.

To help you figure out what duties and taxes apply where you live, take a look at the de minimis table below.

 

 

Service Updates

As a courtesy to our customers, CSD provides the following service updates. While we try to always deliver accurate information, it is your responsibility to verify your specific situation based on the country to which you are asking us to ship the merchandise.

• Brazil- Please note, orders over $2,999 (USD) require formal customs clearance. We recommend that you hire a broker to complete this process. Your items could be delayed or confiscated at customs if you fail to meet this requirement. Purchases shipped to Brazil require a tax ID number (Cadastro de Pessoa Fisica - CPF). To avoid any possible delays, make sure you have this information available when DHL contacts you.
• China- As clearance procedures vary between Chinese gateways, please contact your local DHL office below to receive further information. Call DHL from within China: 800 810 800 (from a landline) or 400 810 8000 (from a mobile); from the rest of the world:
• Beijing 86 10 5952 2899
• Shanghai 86 21 5551 4777
• Guangdong 86 20 8666 9288

Depending on your order's clearance method and value, you may need to provide DHL with further information, such as a copy of your ID and a consignee's declaration letter.

• Gaza - All orders to Gaza are temporarily suspended.
• GCC Countries - A copy of the following documents must be provided to DHL when shipments arrive at the destinations below:
• Saudi Arabia - your Saudi National ID or valid resident permit (Iqama)
• Bahrain - your Civil Population Registration (CPR or ID Card)
• Qatar - your Qatar Identification Number (QID)
• Mexico - Please note, for single orders over $1,000 (USD) or for multiple orders in the same month, we recommend hiring a broker to ensure you comply with customs procedures. Your items could be delayed or confiscated at customs if you fail to meet this requirement.
• Russia - Your personal Tax ID/VAT number must now be provided with all shipments. DHL will obtain this themselves in most cases, but we may contact you if they require any additional information. If you don't have a taxpayer number, you can apply for one from your local tax authority. The Federal Customs Service of Russia calculates customs fees based on the total value of goods imported by each person within a "one-month" period. For this reason, we recommend that you keep track of the orders you place and the dates of your purchases. If you exceed the monthly import threshold amount, then your purchase may be returned to CSD. For more detailed information, please get in touch with customer care by emailing customercare@csd.shop or calling +44 20 7720 2000
• South Korea - All South Korean postcodes must now be five digits. To avoid delays, please make sure your postcode is entered correctly when placing your order.
• Turkey - For orders over 75 EUR, DHL will need you to provide one of the following pieces of information:
• TR ID number (if you are a Turkish citizen)
• VAT number (for deliveries to a company address)
• Passport number (non-residents)
• Once your order arrives in Turkey, DHL will contact you for this information, and your details will be stored for future shipments.

•  Jewellery Restrictions - We are unable to ship orders containing jewellery to Russia or China at this time.

NOTE: DHL DOES NOT SHIP to the following countries at this time: Åland Islands, American Samoa, Antarctica, Bouvet Island, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Cuba, Djibouti, French Southern Territories, Heard and McDonald Islands, Iran, Netherlands Antilles, Norfolk Island, North Korea, Northern Ireland, Palestinian Territory, Occupied, Pitcairn, Saint Helena, Saint Martin (French part), Saint Pierre and Miquelon, San Marino, South Georgia and the South Sandwich Islands, Sudan, Svalbard and Jan Mayen Islands, Syrian Arab Republic, Tokelau, Turkmenistan, United States Minor Outlying Islands, Vatican City State (Holy See), Wallis and Futuna Islands, Western Sahara.